Gaming is not just about winning – it's a source of enjoyment. 2999b believes every player can game responsibly, and we're always here to support you in doing so.
At 2999b, we believe online gaming is truly enjoyable only when played within healthy boundaries. Responsible gaming means treating gaming as a source of entertainment, not as an essential part of life.
Through conversations with thousands of gamers across Bangladesh, we've learned that many people don't know when to stop or how to stay in control. 2999b's responsible gaming program was built to address exactly that. Our goal is simple – we want gaming to bring you fun, not stress.
Every player's situation is different. Some play once a month, others play every day. Either way, 2999b wants to ensure that gaming never harms your financial or mental well-being. This page brings together all the information, tools, and support you need.
Please note: Responsible gaming doesn't mean playing less – it means playing mindfully. Every feature on 2999b is in your hands.
Our responsible gaming policy is built in line with international licensing standards, with protection at every level – from age verification to self-exclusion. At 2999b, we believe a happy and protected player is the best kind of player.
2999b offers six powerful tools to help you play responsibly.
Set your own daily playtime limit. You'll receive an automatic alert when your time is up.
Set your own daily, weekly, or monthly deposit cap. Once configured, it takes effect immediately.
You can temporarily or permanently close your account at any time. Login is completely blocked during the exclusion period.
Automatic pop-ups will remind you at regular intervals how long you have been playing.
You can view a detailed report of all your bets, wins, losses, and time spent at any time.
Take a break for anywhere between 24 hours and 6 weeks. All promotional communications will also be paused during this time.
You can set betting and deposit limits anytime from your account settings at 2999b. These limits are designed to protect you, not to penalize you.
Log in and click the profile icon in the top right corner, then select the "Responsible Gaming" menu.
Daily, weekly, or monthly – choose the timeframe that works best for you.
Enter the maximum deposit or wager amount in BDT. The system will apply it immediately.
Reducing a limit takes effect immediately. Increasing a limit is subject to a 24-hour waiting period.
Warning: Requests to increase a limit take effect after 24 hours — this cooling-off period is designed to prevent impulsive decisions made in the heat of the moment.
Using 2999b's responsible gaming tools helps you stay aware of your budget. Remember, gaming is for entertainment – not income. Only bet what you can afford to lose.
Read through the questions below carefully. If you answer "Yes" to more than three, it may be time to take a closer look at your gaming habits.
Do you find yourself spending more time or money on gaming than you planned?
Do you find yourself playing again to chase losses?
Do you hide your gaming from family or friends?
Do you feel restless or irritable when you're not gaming?
Do you feel your work, studies, or relationships are suffering because of gaming?
Have you borrowed money – or considered doing so – to fund your gaming?
Do you regret your gaming but find yourself unable to stop?
If you need help: Email our support team or reach us via live chat. We're here to help, not to judge.
Self-exclusion is 2999b's most powerful Responsible Gaming tool. Use it to take a break from the platform for a set period or permanently.
Self-Exclusion Options:
During Self-Exclusion: Account login is fully disabled, no promotional emails are sent, and any attempt to create a new account is automatically blocked.
Requesting self-exclusion is not a sign of weakness — it's a brave and conscious decision. 2999b treats every such request with the utmost seriousness and processes it within 24 hours of submission.
Registration on 2999b is strictly limited to individuals aged 18 and above. We have firm measures in place to protect minors.
A note for parents – please use parental control software such as Qustodio, Net Nanny, or similar tools on your child's device. If you have any concerns, don't hesitate to contact us.
Strict Warning: Creating or managing an account on behalf of a minor is a clear violation of 2999b's policies and may result in immediate legal action.
Gaming addiction is a recognized mental health condition. There is no shame in it. Seeking help early is the smartest thing you can do. Besides reaching out to 2999b, you can also contact the organizations listed below.
Our support agents are available 24 hours a day, 7 days a week to help you with any gaming-related concerns.
Send us an email at [email protected]. Our expert team will respond within 24–48 hours.
Contact the Bangladesh National Mental Health Helpline for professional advice.
Talk openly with someone you trust. Support from people close to you is often the most effective help.
We're here for you: 2999b is more than a gaming platform – it's a responsible community. Your well-being always comes first.
Answers to the most frequently asked questions about responsible gaming.
Join 2999b and enjoy a safe gaming experience. We're with you every step of the way.